At Arohi Skills (“Company”, “we”, “us”, or “our”), accessible at https://arohiskills.in, we are committed to safeguarding your privacy. This Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
- Identity & Contact: name, email, phone, postal address.
- Account & Usage: login identifiers, device/browser info, IP, pages viewed, cookies/analytics.
- Payments: payment metadata (order ID, status). Card/UPI data is collected and processed securely by Razorpay; we do not store sensitive card data.
2. How We Use Information
- Provide, operate, and improve our training and digital services.
- Process payments securely through Razorpay and manage orders, invoices, and receipts.
- Customer support, service notifications, and legally required communications.
- Fraud monitoring, risk management, analytics, and service optimization.
3. Legal Basis (Where Applicable)
We process data based on consent, contract performance, legal obligations, and legitimate interests (security, fraud prevention, and service enhancement).
4. Sharing & Disclosure
- Payment Processor: Razorpay Software Private Limited for payment processing (PCI DSS compliant).
- Vendors: hosting, email, analytics providers under appropriate safeguards.
- Legal: to comply with law, enforce terms, or protect rights, property, and users.
5. Data Security
We implement organizational and technical measures. Transactions are encrypted end-to-end by Razorpay. No method is 100% secure, but we strive for best-in-class protection.
6. Data Retention
We retain data only as long as necessary for the purposes above, legal/regulatory requirements, dispute resolution, and enforcement of agreements.
7. Your Rights
- Access, correct, update, or delete your information.
- Withdraw consent where processing is based on consent.
- Object or restrict certain processing as per applicable law.
8. Cookies & Tracking
We use cookies/local storage for login continuity, preferences, and analytics. You can control cookies via browser settings; some features may not function without them.
9. Children’s Privacy
Our services are not directed to children under 13/16 (as applicable). We do not knowingly collect their personal data.
10. International Transfers
Data may be processed outside your jurisdiction with appropriate safeguards in place.
11. Contact & Grievance Redressal
For requests or complaints, contact:
Email: aarohisklls@gmail.com
Phone: +91 9140026484
Address:
12. Changes to This Policy
We may update this Policy. Material changes will be posted here with a new “Last Updated” date.